No access will be permitted to any personnel at any point between 11 – 24 November without a valid pass for entry.

An Exhibitor Badge is valid for build-up, open and breakdown periods.

Contractor Wristbands will need to be ordered in advance for your stand builder unless it is a shell scheme or built by Solutions 2.  MCL will not issue passes to contractors directly, in advance or on-site.

Please see the Site Map detailing how to access Halls 2, 3, 3A and 4 for MCL.

Please note that the following Vehicle Entry Doors will be available for access and delivery during the Construction Phase pre-midday on Tuesday 11 November (for stands over 100m only) and Wednesday 12 November (for all space only stands) after which point all doors will be open to people with valid passes:

Hall 2 – VE Door 2.5
Hall 3 – VE Door 3.4
Hall 3A – VE Door 3.8
Hall 4 – VE Door 4.1

The ‘Construction Phase’ relates to the Build-up and Breakdown phases of MCL which will take place on the following dates/times:

BUILD-UP
Tuesday 11 November (for stands over 100m ONLY) 8:00am – 6:00pm
Wednesday 12 – Thursday 13 November 8:00am – 6:00pm daily
Friday 14 November 8:00am – 8:00pm

BREAKDOWN
Please note that dismantling of stands cannot commence until the times published below at which point the Halls will become an active CDM site:
Sunday 23  November – 5:30pm – 12:00am
Monday 24 November – 8:00am – 4:00pm (for Space Only stands only)

Saturday 15 – Sunday 23 November – 10:00am – 5:00pm
On open mornings, the following delivery doors will be open: 2.5, 3.5, 3.6 and 4.1 (3.8 can be used for exhibitor entry)

Please note that any remedial construction or repair work required on your stand on open days, will also mean that CDM rules will apply and steps will need to be taken to isolate your stand whilst this work is taking place.

All Contractors (without an Exhibitor Pass) will need to access the Organiser Office in Hall 2 for access prior to/post the advertised open hours below.

An emergency gangway floor plan will be published closer to the show; please be aware of these routes and ensure that during the Construction Phase and opening period these areas are kept clear.

Inside the Halls of MCL and at the rear of halls:

Build-up:
Tuesday 11 – Thursday 13 November high visibility clothing is compulsory and appropriate head and footwear
Friday 14 November – high visibility clothing and appropriate head and footwear is advised

Breakdown:
Sunday 23 November & Monday 24 November – high visibility clothing is compulsory and appropriate head and footwear is advised

Toilet facilities and catering units are available within all 4 halls of MCL.

Please see the Piazza Plan for details of the facilities also available outside of the halls for personnel. During Build-Up and Breakdown periods, these units will be open.  Opening times coming soon.

All other units will be available during show opening hours, including the Exhibitor Lounge which is sited in the Hall 2 NEC Catering unit   The Exhibitor Lounge will open an hour before the show opens and close at 4pm each day – available to Exhibitor Badge holders and their guests/VIPs.

The MCL organising team are situated within the Organiser Office next to Hall 2 entrance (please see Piazza map for location).

From Tuesday 11 – Monday 24 November contact can be made with the organising team on 02476 408020.

In case of emergency please call the Venue Operations Centre on 0121 767 2222 (internal Ext 2222) or find a member of NEC staff, giving the exact location of the casualty and details of any injuries sustained.  The Venue Operations Centre will then arrange for all necessary assistance.

For any First Aid requirements, a paramedic will be on-site in the Hall 3 Organiser Office (please see Piazza map for location) during the Construction Phases (Build-up and Breakdown) and during show opening hours.

In the case of a security emergency ring 0121 644 6666 (internal ext 6666).  For general security enquiries ring 0121 767 2393 (internal ext 72393) It is important to make frequent checks around your area to ensure that no unidentifiable packages, cases or bags have been abandoned.  If you find anything, please do not touch the article but call The Venue Operations Centre as above.

When leaving your area each night or in the event of an evacuations, please ensure that:

• Appliances are switched off;
• Any potential dangerous items are made safe.

Every day, half an hour before MCL opens, the emergency public address test will be broadcast across the tannoy.

In the event of an emergency the following message will be broadcast at half-minute intervals “Attention please.  Staff call 100”.  This message is followed by continuous chimes.  Your team should immediately inspect the area for suspicious items.  If anything is discovered, please don’t touch the article but inform The Venue Operations Centre on 0121 767 6666 (internal ext 6666) or speak to a member of NEC staff.

The ‘Staff Call 100’ announcement is a warning that it may be necessary to clear the building.  If there is no danger the following message will be broadcast “Attention please.  Cancel Staff call 100”

You must ensure that your team are properly aware of these protocols and they don’t reveal the meaning of staff calls to the public as this might cause unnecessary panic.

If it becomes necessary to evacuate the building, the following message will be broadcast: “Attention please, attention please, this is an emergency announcement.  Circumstances make it necessary for everyone to leave the building.  Please make your way calmly to the nearest exit”.  If evacuation is necessary, everyone must leave the building for their own safety.  Once outside please follow the instructions of Venue staff who will direct you to the nearest assembly area.

The NEC is protected by a sprinkler system and portable fire extinguishers.  In the event of a fire emergency:

• Break the glass on the nearest fire alarm point. These are located at each vehicle entry door, and in the Organiser Offices (please see floor plan for location of these points)
• Telephone The Venue Operations Centre on 0121 767 3333 (internal ext 3333) giving the location and nature of the incident.
• Calmly notify adjoining exhibitors of the situation and, if safe to do so, tackle the fire with an extinguisher. Remember, keep calm, follow these procedures and help will arrive as soon as possible.